THE CAIN COLLECTIVE LLC
Last Updated: February 3, 2026
Take the time to read this carefully. This agreement ensures clarity, alignment, and a strong working relationship.
At The Cain Collective LLC, we value your privacy and are committed to being transparent about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding information collected through our website(s), platforms, applications, and services (collectively, the “Services”).
By accessing or using our Services, you agree to the practices described in this Privacy Policy.
This Privacy Policy applies to information we collect:
Through our website(s) and related digital platforms
Through email, SMS, forms, applications, and other electronic communications
Through video, scheduling, payment, or client-management tools used to deliver Services
This Privacy Policy does not apply to information collected:
Offline or through any other means not expressly listed above
By third-party websites, applications, or content that may link to or be accessible from our Services
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without verified parental consent, we will delete that information promptly. If you believe we may have collected such information, please contact us at [email protected]
California residents under the age of 16 may have additional rights. Please see Your California Privacy Rights below.
We collect personal information in two primary ways:
Information You Provide to Us
You may voluntarily provide personal information when you:
Register for services, programs, events, or communities
Complete forms or applications
Communicate with us via email, SMS, or other platforms
Submit payment or billing information
This information may include your name, email address, phone number, billing details, organization name, and other information necessary to provide Services.
Automatically Collected Information
When you access or use our Services, we may automatically collect certain information, including:
IP address
Browser type and version
Device identifiers
Pages visited and usage activity
Cookies and similar tracking technologies
This information is used for security, analytics, performance monitoring, and service improvement.
We may collect device-specific information such as:
Hardware model
Operating system and app version
Browser information
Debugging and usage data
We may also collect non-precise location information (such as IP-based location) for analytics, security, and localized service requirements. If precise location data is collected, it will only be with your consent and can be revoked through your device or application settings.
We use personal information to:
Provide, operate, and improve our Services
Process payments and manage accounts
Communicate updates, notices, reminders, and relevant information
Enforce agreements and policies
Comply with legal and regulatory obligations
Protect the security and integrity of our Services
We may also use your information for other purposes disclosed at the time of collection or with your consent.
We process personal information where necessary to:
Fulfill contractual obligations
Provide requested Services
Comply with legal requirements
Pursue legitimate business interests such as service improvement, fraud prevention, and security
We do not sell, rent, or trade personal information.
We may share information with trusted third-party service providers (such as payment processors, analytics tools, scheduling platforms, and customer support providers) solely to support business operations. These providers are contractually obligated to protect your information and use it only for authorized purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
We may also disclose information:
To comply with legal obligations or court orders
To enforce agreements or collect outstanding balances
To protect rights, safety, or property
In connection with a business transfer, merger, or restructuring
Aggregated or de-identified data may be shared without restriction.
You may:
Update or correct certain personal information
Request deletion of your personal information (subject to legal retention requirements)
Opt out of certain communications
Control cookies through browser settings
Requests can be made by contacting [email protected]
Depending on your location, you may have additional rights such as access, portability, correction, deletion, or objection to processing.
California residents may have additional rights under California law, including the right to request information about data disclosures for direct marketing purposes.
To exercise these rights, contact [email protected]
We implement reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for logging out of shared devices.
We retain personal information only for as long as necessary to:
Provide Services
Comply with legal obligations
Enforce agreements
Resolve disputes
Log files and analytics data may be retained for a limited period unless required longer for security or legal purposes.
The Cain Collective LLC’s use and transfer of information received from Google APIs complies with the Google API Services User Data Policy, including Limited Use requirements.
We may update this Privacy Policy from time to time. Material changes will be communicated through the Services, by email, or via platform notifications. Continued use of the Services constitutes acceptance of the updated policy.
By providing your mobile number and opting in, you consent to receive SMS messages from The Cain Collective LLC related to services, updates, reminders, and occasional marketing communications.
Message frequency: 1–4 messages per month (may vary)
Message & data rates may apply
Opt-out: Reply STOP to +1 (218) 483-9112
Help: Reply HELP or contact [email protected]
Consent to receive SMS messages is not a condition of purchase.
For any questions about this Client Agreement, Terms & Conditions, or your program, you can contact us at:
Email: [email protected]